Some shop owners and service providers in Alexandra are reporting increased numbers of customers getting irate over mask mandates.
Main Street Barbers owner Janet Fennessy said clients must wear masks under advice given by the New Zealand Association of Registered Hairdressers, and barbers could not shape beards or moustaches.
“We’re getting a lot of angst and a lot of people throwing their arms up in the air and asking why they have to wear masks.”
Ms Fennessy, who has owned the barbershop for 20 years, said she was trying to protect herself and her staff by taking all possible precautions and she was just asking for more kindness.
“They’re not our rules the Government’s rules,” she said.
“It’s not our fault and we’re copping a lot of anger.”
With vaccination passes launched by the Government on Wednesday, Ms Fennessy said “we’re not sure what we should be doing”.
“Are we going to have to say, can’t cut your hair.’?”
At the NPD service station in Centennial Rd, Alexandra, co-owner Gwyneth Wilson said most people did wear masks but there were one or two customers a day who would not comply and that could affect staff morale.
“Some get quite rude, some get aggressive,” she said.
People were getting blase about scanning in and using hand sanitiser was “almost non-existent”, she said.
At Bin Inn, owner Rebecca Barrie-King said some staff had been yelled at but most people had been “pretty good” and took masks when they were offered.
“We comply with whatever the laws are,” she said, explaining that the specialty grocery store was classified as a supermarket.
The Bin Inn was the only store on Alexandra’s main street displaying a sign that read, “Welcome, Vaxed & Unvaxed” and as a supermarket, will not require customers to have the My Vaccine Pass.
Shane Ryan, owner of New World Alexandra, said customers had generally been good about wearing masks and scanning in.
Mr Ryan said the number of people who now had reusable masks rather than the disposable version demonstrated how New Zealanders had come to terms with mask mandates.
“Early on, we had a few angry customers but they seem to have gotten over it.”